326 lines
12 KiB
PHP
326 lines
12 KiB
PHP
<?php
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class Crunchbutton_Notification_Log extends Cana_Table {
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const MAX_CALL_GROUP_KEY = 'notification-max-call-support-group-name';
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const MAX_CALL_SUPPORT_SAY_KEY = 'notification-max-call-support-say';
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const MAX_CALL_RECALL_AFTER_KEY = 'notification-max-call-recall-after-min';
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public function order() {
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return Order::o($this->id_order);
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}
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public function tries() {
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return self::q('select * from notification_log where id_order="'.$this->id_order.'"')->count();
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}
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public function deleteFromOrder( $id_order ){
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$query = 'DELETE FROM notification_log WHERE id_order = ' . $id_order;
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Cana::db()->query( $query );
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}
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public function notification() {
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return Notification::o($this->id_notification);
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}
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public function callback() {
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$nl = Notification_Log::q('select * from notification_log where id_order="'.$this->id_order.'" and status="callback" and `type`="twilio"');
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if ($nl->count() >= c::config()->twilio->maxcallback) {
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$this->status = 'maxcallbackexceeded';
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$this->save();
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if (c::env() != 'live') {
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return;
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}
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// Issue #1250 - make Max CB a phone call in addition to a text
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$env = c::getEnv();
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$twilio = new Services_Twilio(c::config()->twilio->{$env}->sid, c::config()->twilio->{$env}->token);
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$url = 'http://'.c::config()->host_callback.'/api/order/' . $this->id_order . '/maxcalling';
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Log::debug( [ 'order' => $order->id_order, 'action' => 'MAX CB - starting', 'url' => $url, 'type' => 'notification' ]);
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// c::timeout(function() use( $support, $twilio, $url ) {
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foreach ( Crunchbutton_Support::getUsers() as $supportName => $supportPhone ) {
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// Log
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Log::debug( [ 'order' => $order->id_order, 'action' => 'MAX CB', 'supportPhone' => $supportPhone, 'supportName' => $supportName, 'url' => $url, 'type' => 'notification' ]);
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$call = $twilio->account->calls->create(
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c::config()->twilio->{$env}->outgoingRestaurant,
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'+1'.$supportPhone,
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$url
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);
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}
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// });
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$sendSMSTo = array();
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foreach ( Crunchbutton_Support::getUsers() as $supportName => $supportPhone ) {
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$sendSMSTo[ $supportName ] = $supportPhone;
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}
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// Send SMS to Reps - Issue #2027
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$usersToReceiveSMS = $this->order()->restaurant()->adminReceiveSupportSMS();
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foreach( $usersToReceiveSMS as $user ){
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$sendSMSTo[ $user->name ] = $user->txt;
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}
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$community = $this->order()->restaurant()->communityNames();
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if( $community != '' ){
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$community = '(' . $community . ')';
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}
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// Make these notifications pop up on support on cockpit #3008
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$body = '#'.$this->id_order.' MAX CALLBACK for '.$this->order()->restaurant()->name. $community. "\nR# ".$this->order()->restaurant()->phone().$notifications."\nC# ".$this->order()->phone();
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Crunchbutton_Support::createNewWarning( [ 'id_order' => $this->id_order, 'body' => $body ] );
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// Send SMS to Reps - Issue #2027
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if( count( $sendSMSTo ) > 0 ){
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$restaurant = Restaurant::o( $this->order()->id_restaurant );
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$types = $restaurant->notification_types();
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if( count( $types ) > 0 ){
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$notifications = '/ RN: ' . join( '/', $types );
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} else {
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$notifications = '';
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}
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$community = $this->order()->restaurant()->communityNames();
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if( $community != '' ){
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$community = '(' . $community . ')';
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}
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$message = '#'.$this->id_order.' MAX CB for '.$this->order()->restaurant()->name.$community."\nR# ".$this->order()->restaurant()->phone(). $notifications . "\n C# ".$this->order()->name . ' / ' . $this->order()->phone();
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$message = str_split($message,160);
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foreach ( $sendSMSTo as $supportName => $supportPhone) {
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$num = $supportPhone;
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foreach ($message as $msg) {
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try {
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// Log
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Log::debug( [ 'action' => 'sending sms MAX CB ', 'to' => $supportName, 'num' => $num, 'msg' => $msg, 'type' => 'max-call' ] );
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$twilio->account->sms_messages->create( c::config()->twilio->{$env}->outgoingTextCustomer, '+1'.$num, $msg );
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} catch (Exception $e) {
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// Log
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Log::debug( [ 'action' => 'ERROR!!! sending sms MAX CB ', 'to' => $supportName, 'num' => $num, 'msg' => $msg, 'type' => 'max-call' ] );
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}
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}
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}
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}
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Log::critical([
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'id_notification_log' => $this->id_notification_log,
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'id_notification' => $this->id_notification,
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'id_restaurant' => $this->order()->restaurant()->id_restaurant,
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'restaurant' => $this->order()->restaurant()->name,
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'restaurant_phone' => $this->order()->restaurant()->phone,
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'customer_phone' => $this->order()->phone,
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'customer_name' => $this->order()->name,
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'action' => '#'.$this->id_order.' MAX CB for '.$this->order()->restaurant()->name."\nR# ".$this->order()->restaurant()->phone()."\n C# ".$this->order()->name . ' / ' . $this->order()->phone(),
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'host' => c::config()->host_callback,
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'type' => 'notification'
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]);
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} else {
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$this->queCallback();
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}
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}
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public function getMaxCallNotification( $id_order ){
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return Notification_Log::q( "SELECT * FROm notification_log WHERE id_order ='$id_order' AND type ='maxcall' " );
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}
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public function queCallback() {
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$log = $this;
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c::timeout(function() use($log) {
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$not = $log->notification();
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$order = $log->order();
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$not->send($order);
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}, c::config()->twilio->callbackTime);
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}
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public function confirm() {
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$nl = Notification_Log::q('select * from notification_log where id_order="'.$this->id_order.'" and status="callback" and `type`="confirm"');
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Log::debug( [ 'order' => $this->id_order, 'action' => 'MAX CB - maxconfirmbackexceeded count', 'count' => $nl->count(), 'type' => 'notification' ]);
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if ($nl->count() >= c::config()->twilio->maxconfirmback) {
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$this->status = 'maxconfirmbackexceeded';
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$this->save();
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if (c::env() != 'live') {
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return;
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}
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// Create a new maxcall notification_log
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$log = new Notification_Log();
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$log->status = 'pending';
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$log->type = 'maxcall';
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$log->date = date('Y-m-d H:i:s');
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$log->id_order = $this->id_order;
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$log->save();
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$this->tellRepsAboutMaxConfirmationCall();
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$sendSMSTo = array();
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foreach ( Crunchbutton_Support::getUsers() as $supportName => $supportPhone ) {
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$sendSMSTo[ $supportName ] = $supportPhone;
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}
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$community = $this->order()->restaurant()->communityNames();
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if( $community != '' ){
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$community = '(' . $community . ')';
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}
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// Make these notifications pop up on support on cockpit #3008
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$body = '#'.$this->id_order.' MAX CONFIRMATION CALL for '.$this->order()->restaurant()->name. $community. "\nR# ".$this->order()->restaurant()->phone().$notifications."\nC# ".$this->order()->phone();
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Crunchbutton_Support::createNewWarning( [ 'id_order' => $this->id_order, 'body' => $body ] );
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// Send SMS to Reps - Issue #2027
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$usersToReceiveSMS = $this->order()->restaurant()->adminReceiveSupportSMS();
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foreach( $usersToReceiveSMS as $user ){
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$sendSMSTo[ $user->name ] = $user->txt;
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}
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if( count( $sendSMSTo ) > 0 ){
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$restaurant = Restaurant::o( $this->order()->id_restaurant );
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$types = $restaurant->notification_types();
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if( count( $types ) > 0 ){
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$notifications = '/ RN: ' . join( '/', $types );
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} else {
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$notifications = '';
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}
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$community = $this->order()->restaurant()->communityNames();
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if( $community != '' ){
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$community = '(' . $community . ')';
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}
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$env = c::getEnv();
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$twilio = new Services_Twilio(c::config()->twilio->{$env}->sid, c::config()->twilio->{$env}->token);
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$message = '#'.$this->id_order.' MAX CONFIRM CB for '.$this->order()->restaurant()->name. $community. "\nR# ".$this->order()->restaurant()->phone().$notifications."\nC# ".$this->order()->phone();
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$message = str_split($message,160);
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foreach ( $sendSMSTo as $supportName => $supportPhone) {
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$num = $supportPhone;
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foreach ($message as $msg) {
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try {
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// Log
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Log::debug( [ 'action' => 'sending sms MAX CONFIRM CB ', 'to' => $supportName, 'num' => $num, 'msg' => $msg, 'type' => 'max-call' ] );
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$twilio->account->sms_messages->create( c::config()->twilio->{$env}->outgoingTextCustomer, '+1'.$num, $msg );
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} catch (Exception $e) {
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// Log
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Log::debug( [ 'action' => 'ERROR!!! sending sms MAX CONFIRM CB ', 'to' => $supportName, 'num' => $num, 'msg' => $msg, 'type' => 'max-call' ] );
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}
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}
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}
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}
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Log::critical([
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'id_order' => $this->id_order,
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'id_notification_log' => $this->id_notification_log,
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'id_notification' => $this->id_notification,
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'id_restaurant' => $this->order()->restaurant()->id_restaurant,
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'restaurant' => $this->order()->restaurant()->name,
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'restaurant_phone' => $this->order()->restaurant()->phone,
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'customer_phone' => $this->order()->phone,
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'customer_name' => $this->order()->name,
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'action' => '#'.$this->id_order.' MAX CONFIRM CB for '.$this->order()->restaurant()->name."\nR# ".$this->order()->restaurant()->phone()."\nC# ".$this->order()->phone(),
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'host' => c::config()->host_callback,
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'type' => 'notification'
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]);
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} else {
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$this->order()->queConfirm();
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}
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}
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public function maxCallMinutesToWaitBeforeRecall(){
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$say = Config::getVal( Crunchbutton_Notification_Log::MAX_CALL_RECALL_AFTER_KEY );
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if( $say ){
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return $say;
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}
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return 3;
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}
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public function maxCallWasConfirmed(){
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$notification = $this;
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$notification = Notification_Log::getMaxCallNotification( $notification->id_order );
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if( $notification->id_notification_log ){
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Log::debug( [ 'order' => $notification->id_order, 'id_notification_log' => $notification->id_notification_log, 'action' => 'MAX CB - confirmed', 'status' => $notification->status, 'type' => 'notification' ]);
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if( $notification->status != 'success' ){
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$this->tellRepsAboutMaxConfirmationCall();
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}
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}
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return false;
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}
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public function maxCallMSayAtTheEndOfMessage(){
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$say = Config::getVal( Crunchbutton_Notification_Log::MAX_CALL_SUPPORT_SAY_KEY );
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if( $say ){
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return $say;
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}
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return 'press 1 . to confirm you\'ve received this call. otherwise, we will call you back';
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}
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public function repsWillReceiveMaxCallWarning(){
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$group_name = Config::getVal( Crunchbutton_Notification_Log::MAX_CALL_GROUP_KEY );
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$group = Crunchbutton_Group::byName( $group_name );
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if( $group->id_group ){
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return Crunchbutton_Admin_Group::q( "SELECT a.* FROM admin a INNER JOIN admin_group ag ON ag.id_admin = a.id_admin AND ag.id_group = {$group->id_group}" );
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}
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return false;
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}
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public function tellRepsAboutMaxConfirmationCall(){
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$env = c::getEnv();
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$twilio = new Services_Twilio(c::config()->twilio->{$env}->sid, c::config()->twilio->{$env}->token);
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$url = 'http://'.c::config()->host_callback.'/api/order/' . $this->id_order . '/maxcalling?id_notification=' . $log->id_notification;
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Log::debug( [ 'order' => $this->id_order, 'action' => 'MAX CB - starting', 'url' => $url, 'callto'=> $support, 'type' => 'notification' ]);
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$users = $this->repsWillReceiveMaxCallWarning();
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foreach( $users as $user ){
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if( !$user->phone ){
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Log::debug( [ 'order' => $this->id_order, 'action' => 'MAX CB - dont have phone', 'user' => $user->name, 'id_user' => $user->id_admin, 'url' => $url, 'type' => 'notification' ]);
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continue;
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}
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$phone = $user->phone;
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Log::debug( [ 'order' => $this->id_order, 'action' => 'MAX CB - calling', 'user' => $user->name, 'id_user' => $user->id_admin, 'phone' => $user->phone, 'url' => $url, 'type' => 'notification' ]);
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$call = $twilio->account->calls->create( c::config()->twilio->{$env}->outgoingRestaurant, '+1'.$phone, $url );
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}
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$timeToWait = $this->maxCallMinutesToWaitBeforeRecall();
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Log::debug( [ 'order' => $this->id_order, 'action' => 'MAX CB - time to recall', 'timeToWait' => $timeToWait, 'type' => 'notification' ]);
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$notification = $this;
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c::timeout(function() use( $notification ) {
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$notification->maxCallWasConfirmed();
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}, $timeToWait * 60 * 1000 );
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}
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public function __construct($id = null) {
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parent::__construct();
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$this
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->table('notification_log')
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->idVar('id_notification_log')
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->load($id);
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}
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} |