93 lines
3.4 KiB
PHP

<?php
class Controller_Support_Content extends Crunchbutton_Controller_Account {
public function init() {
if (!c::admin()->permission()->check(['global', 'support-all', 'support-view', 'support-crud' ])) {
return ;
}
$waiting = Crunchbutton_Support::pendingSupport()->count();
$resultsPerPage = 15;
$search = ( $_REQUEST[ 'search' ] ) ? $_REQUEST[ 'search' ] : '';
$page = ( $_REQUEST[ 'page' ] ) ? $_REQUEST[ 'page' ] : 1;
$status = ( $_REQUEST[ 'status' ] ) ? $_REQUEST[ 'status' ] : 'all';
$type = ( $_REQUEST[ 'type' ] ) ? $_REQUEST[ 'type' ] : 'all';
$autoRefresh = ( $_REQUEST[ 'autoRefresh' ] ) ? $_REQUEST[ 'autoRefresh' ] : 'on';
$paginationLink = '/support/content?autoRefresh=' . $autoRefresh;
$limit = ( $page == 1 ? 0 : ( ( ( $page - 1 ) * $resultsPerPage ) + 1 ) ) . ',' . $resultsPerPage;
$where = '';
if( !c::admin()->permission()->check(['global', 'support-all', 'support-crud' ] ) ){
$restaurants = c::admin()->getRestaurantsUserHasPermissionToSeeTheirTickets();
$restaurants[] = -1;
$where .= ' AND s.id_restaurant IN( ' . join( $restaurants, ',' ) . ')';
}
if( $status != 'all' && $status != '' ){
$where .= ' AND status = "' . $status . '"';
$paginationLink .= '&status=' . $status;
}
if( $type != 'all' && $type != '' ){
if( $type == 'warning' ){
$where = ' AND s.type = "' . Crunchbutton_Support::TYPE_WARNING . '"';
} else if( $type == 'support' ){
$where .= ' AND ( s.type = "' . Crunchbutton_Support::TYPE_BOX_NEED_HELP . '" OR s.type = "' . Crunchbutton_Support::TYPE_SMS . '" ) ';
} else if ( $type == 'ticket' ){
$where = ' AND s.type = "' . Crunchbutton_Support::TYPE_TICKET . '"';
} else if ( $type == 'chat' ){
$where = ' AND s.type = "' . Crunchbutton_Support::TYPE_COCKPIT_CHAT . '"';
}
$paginationLink .= '&type=' . $type;
}
if( $search != '' ){
$where .= ' AND ( ';
$where .= ' sm.name LIKE "%' . $search . '%"';
$where .= ' OR ';
$where .= ' sm.phone LIKE "%' . Crunchbutton_Support::clearPhone( $search ) . '%"';
$where .= ' ) ';
}
$query = "SELECT DISTINCT( s.id_support ) AS id, MAX(sm.id_support_message) id_support_message, s.* FROM support s
INNER JOIN support_message sm ON sm.id_support = s.id_support
WHERE 1=1 {$where}
GROUP BY s.id_support
ORDER BY sm.id_support_message DESC LIMIT {$limit}";
$tickets = Support::q( $query );
// count the results
$total = c::db()->get( "SELECT COUNT(*) AS Total FROM support s INNER JOIN support_message sm ON s.id_support = sm.id_support WHERE 1=1 {$where}" );
$total = $total->get(0)->Total;
$startingAt = ( $tickets->count() > 0 ) ? ( ( $page - 1 ) * $resultsPerPage ) + 1 : 0;
$endingAt = ( $startingAt + $resultsPerPage - 1 );
$endingAt = ( $endingAt > $total ) ? $total : $endingAt;
c::view()->totalOpened = Support::q("SELECT COUNT(*) AS count FROM support WHERE status = 'open'")->count;
c::view()->tickets = $tickets;
c::view()->waiting = $waiting;
c::view()->total = $total;
c::view()->search = $search;
c::view()->type = $type;
c::view()->page = $page;
c::view()->autoRefresh = $autoRefresh;
c::view()->status = ( $status == '' ) ? 'all' : $status;
c::view()->startingAt = $startingAt;
c::view()->endingAt = $endingAt;
c::view()->resultsPerPage = $resultsPerPage;
c::view()->paginationLink = $paginationLink;
c::view()->layout('layout/ajax');
c::view()->display('support/content');
}
}