58 lines
1.6 KiB
PHP
58 lines
1.6 KiB
PHP
<?php
|
|
|
|
class Controller_api_ticket extends Crunchbutton_Controller_RestAccount {
|
|
|
|
public function init() {
|
|
if (!c::admin()->permission()->check(['global', 'support-all', 'support-view', 'support-crud'])) {
|
|
header('HTTP/1.1 401 Unauthorized');
|
|
exit;
|
|
}
|
|
|
|
$ticket = Support::o( c::getPagePiece( 2 ) );
|
|
|
|
if (!$ticket->id_support) {
|
|
header('HTTP/1.0 404 Not Found');
|
|
exit;
|
|
}
|
|
|
|
if (get_class($ticket) != 'Crunchbutton_Support') {
|
|
$ticket = $ticket->get(0);
|
|
}
|
|
|
|
if ($this->method() == 'get') {
|
|
echo $ticket->json();
|
|
exit;
|
|
}
|
|
|
|
if (c::getPagePiece(3) == 'open-close' && $this->method() == 'post' ) {
|
|
if( $ticket->status == Crunchbutton_Support::STATUS_OPEN ){
|
|
$ticket->status = Crunchbutton_Support::STATUS_CLOSED;
|
|
$ticket->save();
|
|
$ticket->addSystemMessage( c::admin()->name . ' closed this ticket' );
|
|
} else {
|
|
$ticket->status = Crunchbutton_Support::STATUS_OPEN;
|
|
$ticket->save();
|
|
$ticket->addSystemMessage( c::admin()->name . ' open this ticket' );
|
|
}
|
|
echo $ticket->json();
|
|
exit;
|
|
}
|
|
if (c::getPagePiece(3) == 'message' && $this->method() == 'post') {
|
|
$note = $this->request()[ 'note' ];
|
|
if( $note ){
|
|
$message = $ticket->addNote($this->request()['body']);
|
|
} else {
|
|
$message = $ticket->addAdminReply($this->request()['body'], $this->request()['guid']);
|
|
if ($message->id_support_message) {
|
|
Message_Incoming_Support::notifyReps($message->admin()->firstName() . ' replied to #' . $message->id_support . ': ' . $message->body, $message->support());
|
|
}
|
|
}
|
|
if( $message ){
|
|
echo $message->json();
|
|
exit;
|
|
}
|
|
}
|
|
header('HTTP/1.0 409 Conflict');
|
|
exit;
|
|
}
|
|
} |