Daniel Camargo
4bb7a52946
differentiate customers, drivers, reps in support system #2720 - added history log
2014-04-09 14:49:15 -03:00
Daniel Camargo
0643dcd61a
differentiate customers, drivers, reps in support system #2720
2014-04-09 13:38:55 -03:00
Daniel Camargo
aa091edd1e
partial: differentiate customers, drivers, reps in support system #2720
2014-04-09 11:10:30 -03:00
arzynik
3a8e77c569
removed old support. moved new support to old location.
2014-03-18 13:59:53 -07:00
Daniel Camargo
df55626442
close all support issues that are older than a day #2487
2014-03-04 16:26:13 -03:00
Daniel Camargo
7bc2729962
support button on dashboard should acuratly reflect open tickets #2453
2014-03-04 14:13:29 -03:00
Daniel Camargo
9de00284eb
Stuff David asked me
...
-Changing the expected pickup time to 20 min on the stealth faxes like we discussed
-Force anyone saving a new restaurant to specify the variables Formal-Relationship and 3rd-Party-Delivery (the same way we force them to specify payment method)
-Add a field in order table "Do Not Reimburse Driver?" (values 0 or 1, default = 0) that appears in listorders as a checkbox below the "pay restaurant for this order" checkbox, and appears in the excel export as a column right next to "refunded" and "pay_restaurant_for_this_order" columns
2014-03-02 20:33:20 -03:00
Daniel Camargo
fa75344644
change twilio call list to use db group #2014
2014-02-28 13:18:45 -03:00
Daniel Camargo
797665a042
cs - fixed the relative date
2014-02-27 22:46:45 -03:00
Daniel Camargo
e99bdebd9c
cs - more changes
2014-02-27 22:30:31 -03:00
Daniel Camargo
57d6819ada
customer support revamp #2429 - added the ticket type
2014-02-27 16:56:34 -03:00
Daniel Camargo
5a44c39316
customer support revamp #2429
2014-02-27 16:43:12 -03:00
Daniel Camargo
f8a128686e
final adjustments - ready to test on beta
2014-02-26 17:35:19 -03:00
Daniel Camargo
2f0c88b07c
added script + more changes
2014-02-26 16:11:07 -03:00
Daniel Camargo
6fc225998f
partial #2429
2014-02-25 16:19:13 -03:00
Daniel Camargo
29f63b1913
partial #1722 - cockpit: customer service texts are missing from customer service system
2013-12-16 15:53:51 -02:00
arzynik
0197281003
changed default timezones
2013-12-09 16:27:46 -08:00
Daniel Camargo
7198d9d9e3
partial #2027
2013-11-08 13:48:36 -02:00
Daniel Camargo
19eb707876
permission to reps edit support tickets
2013-11-04 17:53:35 -02:00
arzynik
4b4058e77f
added debug users
2013-10-08 14:03:31 -07:00
arzynik
caa08980ce
ads dynamic config independant of microsite. fixes #1487
2013-07-17 18:38:31 -07:00
arzynik
b97d150fe1
added admin group table. added timezone support in admin table.
2013-07-12 12:09:25 -07:00
arzynik
50666a2081
added some support changes. read only.
2013-05-24 18:28:57 -07:00
arzynik
5a8066f2a2
drunk support stuff
2013-05-24 00:50:54 -07:00
BDC
b901bb7905
cust svc
2013-05-16 19:59:00 -04:00
BDC
319f25263c
cust svc
2013-05-16 19:00:08 -04:00
BDC
fc8b20be95
db migration and support updates
2013-05-16 15:33:19 -04:00
BDC
cbcb357dba
support v0.1
2013-05-14 00:11:29 -04:00
BDC
966c936d1f
cust svc
2013-05-11 02:23:34 -04:00
Daniel Camargo
23b175c9f8
partial #1100 - removed the tests
2013-04-30 13:55:17 -03:00
Daniel Camargo
deb63c0c41
partial #1100
2013-04-30 13:47:06 -03:00
Daniel Camargo
05975ba286
partial #1142
2013-04-26 09:16:24 -03:00
Daniel Camargo
b053aceac2
issue #1018 - testing at beta
2013-04-19 12:42:54 -03:00
BDC
f53602294f
support
2013-04-18 23:27:37 -04:00
Daniel Camargo
eb63987658
partial #363
2013-04-18 11:31:30 -03:00
Daniel Camargo
5ab7788f9c
partial #1018
2013-04-16 09:26:56 -03:00
Daniel Camargo
b2086b3bd9
partial #1018
2013-04-16 08:53:44 -03:00
Daniel Camargo
6d98353b0f
partial #Issue 1018 (Customer support sms sequence - update it) - Storing the answers at database.
2013-04-15 17:05:54 -03:00
Daniel Camargo
e3e2b61116
partial #1018 - testing at beta
2013-04-15 14:55:37 -03:00
Daniel Camargo
7ed2938b53
partial #996
2013-04-05 13:56:32 -03:00
Daniel Camargo
0c8fd3383e
issue #996 - removed the debugs of support
2013-04-05 13:31:37 -03:00
Daniel Camargo
db359cb2e9
partial #996 - debugging at beta
2013-04-05 12:52:23 -03:00
Daniel Camargo
947f65b90c
partial #992
2013-04-03 09:40:54 -03:00
Daniel Camargo
7d45eb8f06
partial #992
2013-04-03 09:38:18 -03:00
Daniel Camargo
b5d6be8ea9
partial #992
2013-04-03 09:31:15 -03:00
Daniel Camargo
d079702bc9
Fixed #838
2013-03-14 10:32:03 -03:00
