Devin Smith
762010862c
changed around event system to work better
2014-11-29 22:35:22 -08:00
Devin Smith
c4a4bb1156
partial #3752
2014-11-26 16:00:17 -08:00
arzynik
e70202840d
more debug
2014-11-06 16:40:11 -08:00
arzynik
b303497a85
debug
2014-11-06 16:38:47 -08:00
arzynik
7616cff5e5
fixed room definitions
2014-11-06 16:34:19 -08:00
arzynik
126a3a1aeb
emit a message when a reply is sent
2014-11-06 15:15:03 -08:00
arzynik
e0ffe8532c
partial #3496
2014-10-31 16:28:45 -07:00
arzynik
d0dec96377
partial #3460
2014-10-31 11:39:53 -07:00
Daniel Camargo
06a6cf46bb
partial #3841
2014-10-10 15:22:21 -03:00
arzynik
d90825e405
Updated code for new twilio library
2014-09-25 15:59:44 -07:00
Daniel Camargo
3597030fd9
Issue #3447
...
CS: Don't Text Admin When They Text From CS
2014-09-16 13:46:07 -03:00
Daniel Camargo
8dbc0c7491
Changed the Support to send just the first name of cs
2014-06-22 16:51:32 -03:00
Daniel Camargo
ff27633e78
Make these notifications pop up on support on cockpit #3008
2014-04-23 16:45:47 -03:00
Daniel Camargo
132e80bf3b
sort tickets on cs overview page by last action #2935
2014-04-22 13:55:08 -03:00
Daniel Camargo
c1a50d462b
Add order history to individual support tickets #2964
2014-04-17 14:30:05 -03:00
Daniel Camargo
2a3f8aad62
Send SMSes to CS as well as recipients #2966
2014-04-16 17:03:05 -03:00
Daniel Camargo
a7a5e4f8f9
2 separate tickets for same person #2982
2014-04-14 10:35:19 -03:00
Daniel Camargo
edf2a1e86e
2 separate tickets for same person #2982
2014-04-14 10:30:41 -03:00
Daniel Camargo
c0f42798c5
some drivers support tickets are missing their names #2992
2014-04-14 09:39:37 -03:00
Daniel Camargo
0f54c42368
support history
2014-04-11 14:30:57 -03:00
Daniel Camargo
24ede8b937
support history
2014-04-11 14:29:38 -03:00
Daniel Camargo
317f5ad065
fixed the support history list bug
2014-04-09 19:43:13 -03:00
Daniel Camargo
a41afe2568
fixed the support history list bug
2014-04-09 19:36:19 -03:00
Daniel Camargo
4bb7a52946
differentiate customers, drivers, reps in support system #2720 - added history log
2014-04-09 14:49:15 -03:00
Daniel Camargo
0643dcd61a
differentiate customers, drivers, reps in support system #2720
2014-04-09 13:38:55 -03:00
Daniel Camargo
aa091edd1e
partial: differentiate customers, drivers, reps in support system #2720
2014-04-09 11:10:30 -03:00
arzynik
3a8e77c569
removed old support. moved new support to old location.
2014-03-18 13:59:53 -07:00
Daniel Camargo
df55626442
close all support issues that are older than a day #2487
2014-03-04 16:26:13 -03:00
Daniel Camargo
7bc2729962
support button on dashboard should acuratly reflect open tickets #2453
2014-03-04 14:13:29 -03:00
Daniel Camargo
9de00284eb
Stuff David asked me
...
-Changing the expected pickup time to 20 min on the stealth faxes like we discussed
-Force anyone saving a new restaurant to specify the variables Formal-Relationship and 3rd-Party-Delivery (the same way we force them to specify payment method)
-Add a field in order table "Do Not Reimburse Driver?" (values 0 or 1, default = 0) that appears in listorders as a checkbox below the "pay restaurant for this order" checkbox, and appears in the excel export as a column right next to "refunded" and "pay_restaurant_for_this_order" columns
2014-03-02 20:33:20 -03:00
Daniel Camargo
fa75344644
change twilio call list to use db group #2014
2014-02-28 13:18:45 -03:00
Daniel Camargo
797665a042
cs - fixed the relative date
2014-02-27 22:46:45 -03:00
Daniel Camargo
e99bdebd9c
cs - more changes
2014-02-27 22:30:31 -03:00
Daniel Camargo
57d6819ada
customer support revamp #2429 - added the ticket type
2014-02-27 16:56:34 -03:00
Daniel Camargo
5a44c39316
customer support revamp #2429
2014-02-27 16:43:12 -03:00
Daniel Camargo
f8a128686e
final adjustments - ready to test on beta
2014-02-26 17:35:19 -03:00
Daniel Camargo
2f0c88b07c
added script + more changes
2014-02-26 16:11:07 -03:00
Daniel Camargo
6fc225998f
partial #2429
2014-02-25 16:19:13 -03:00
Daniel Camargo
29f63b1913
partial #1722 - cockpit: customer service texts are missing from customer service system
2013-12-16 15:53:51 -02:00
arzynik
0197281003
changed default timezones
2013-12-09 16:27:46 -08:00
Daniel Camargo
7198d9d9e3
partial #2027
2013-11-08 13:48:36 -02:00
Daniel Camargo
19eb707876
permission to reps edit support tickets
2013-11-04 17:53:35 -02:00
arzynik
4b4058e77f
added debug users
2013-10-08 14:03:31 -07:00
arzynik
caa08980ce
ads dynamic config independant of microsite. fixes #1487
2013-07-17 18:38:31 -07:00
arzynik
b97d150fe1
added admin group table. added timezone support in admin table.
2013-07-12 12:09:25 -07:00
arzynik
50666a2081
added some support changes. read only.
2013-05-24 18:28:57 -07:00
arzynik
5a8066f2a2
drunk support stuff
2013-05-24 00:50:54 -07:00
BDC
b901bb7905
cust svc
2013-05-16 19:59:00 -04:00
BDC
319f25263c
cust svc
2013-05-16 19:00:08 -04:00
BDC
fc8b20be95
db migration and support updates
2013-05-16 15:33:19 -04:00
