84 Commits

Author SHA1 Message Date
Pererinha
01bf1146e1 partial #4437 2015-01-15 21:03:25 -02:00
Pererinha
66ed8315e7 partial #4359 2015-01-14 13:25:56 -02:00
Pererinha
c78f912ca4 Merge branch 'master' of https://github.com/crunchbutton/crunchbutton 2015-01-14 13:08:51 -02:00
Pererinha
2df75c8533 partial #4359 2015-01-14 13:08:41 -02:00
Devin Smith
7393130c4c fixes #4444 2015-01-13 08:44:10 -08:00
Daniel Camargo
fdd0732500 partial #3992 2015-01-06 21:03:51 -02:00
Daniel Camargo
402d0ed8c6 cockpit support fix 2015-01-05 21:09:29 -02:00
Daniel Camargo
63a40c3ff5 closed #4386 2015-01-05 14:09:03 -02:00
Daniel Camargo
0d037ccde4 partial #4075 2014-12-20 10:03:19 -02:00
Daniel Camargo
af7dcfe20d partial #4062 2014-12-19 03:17:22 -02:00
Daniel Camargo
bcb7d8cdf9 partial #4075 2014-12-18 18:33:37 -02:00
Daniel Camargo
a9ac593338 partial #3990 2014-12-13 15:34:14 -02:00
Devin Smith
a8bdcd9779 send guid 2014-12-03 14:21:43 -08:00
Devin Smith
32a86c88fa lots of minor support changes 2014-12-02 22:54:48 -08:00
Devin Smith
0b2a9d97c8 added tickets and calls view 2014-12-02 15:58:17 -08:00
Devin Smith
762010862c changed around event system to work better 2014-11-29 22:35:22 -08:00
Devin Smith
c4a4bb1156 partial #3752 2014-11-26 16:00:17 -08:00
arzynik
e70202840d more debug 2014-11-06 16:40:11 -08:00
arzynik
b303497a85 debug 2014-11-06 16:38:47 -08:00
arzynik
7616cff5e5 fixed room definitions 2014-11-06 16:34:19 -08:00
arzynik
126a3a1aeb emit a message when a reply is sent 2014-11-06 15:15:03 -08:00
arzynik
e0ffe8532c partial #3496 2014-10-31 16:28:45 -07:00
arzynik
d0dec96377 partial #3460 2014-10-31 11:39:53 -07:00
Daniel Camargo
06a6cf46bb partial #3841 2014-10-10 15:22:21 -03:00
arzynik
d90825e405 Updated code for new twilio library 2014-09-25 15:59:44 -07:00
Daniel Camargo
3597030fd9 Issue #3447
CS: Don't Text Admin When They Text From CS
2014-09-16 13:46:07 -03:00
Daniel Camargo
8dbc0c7491 Changed the Support to send just the first name of cs 2014-06-22 16:51:32 -03:00
Daniel Camargo
ff27633e78 Make these notifications pop up on support on cockpit #3008 2014-04-23 16:45:47 -03:00
Daniel Camargo
132e80bf3b sort tickets on cs overview page by last action #2935 2014-04-22 13:55:08 -03:00
Daniel Camargo
c1a50d462b Add order history to individual support tickets #2964 2014-04-17 14:30:05 -03:00
Daniel Camargo
2a3f8aad62 Send SMSes to CS as well as recipients #2966 2014-04-16 17:03:05 -03:00
Daniel Camargo
a7a5e4f8f9 2 separate tickets for same person #2982 2014-04-14 10:35:19 -03:00
Daniel Camargo
edf2a1e86e 2 separate tickets for same person #2982 2014-04-14 10:30:41 -03:00
Daniel Camargo
c0f42798c5 some drivers support tickets are missing their names #2992 2014-04-14 09:39:37 -03:00
Daniel Camargo
0f54c42368 support history 2014-04-11 14:30:57 -03:00
Daniel Camargo
24ede8b937 support history 2014-04-11 14:29:38 -03:00
Daniel Camargo
317f5ad065 fixed the support history list bug 2014-04-09 19:43:13 -03:00
Daniel Camargo
a41afe2568 fixed the support history list bug 2014-04-09 19:36:19 -03:00
Daniel Camargo
4bb7a52946 differentiate customers, drivers, reps in support system #2720 - added history log 2014-04-09 14:49:15 -03:00
Daniel Camargo
0643dcd61a differentiate customers, drivers, reps in support system #2720 2014-04-09 13:38:55 -03:00
Daniel Camargo
aa091edd1e partial: differentiate customers, drivers, reps in support system #2720 2014-04-09 11:10:30 -03:00
arzynik
3a8e77c569 removed old support. moved new support to old location. 2014-03-18 13:59:53 -07:00
Daniel Camargo
df55626442 close all support issues that are older than a day #2487 2014-03-04 16:26:13 -03:00
Daniel Camargo
7bc2729962 support button on dashboard should acuratly reflect open tickets #2453 2014-03-04 14:13:29 -03:00
Daniel Camargo
9de00284eb Stuff David asked me
-Changing the expected pickup time to 20 min on the stealth faxes like we discussed

-Force anyone saving a new restaurant to specify the variables Formal-Relationship and 3rd-Party-Delivery (the same way we force them to specify payment method)

-Add a field in order table "Do Not Reimburse Driver?" (values 0 or 1, default = 0) that appears in listorders as a checkbox below the "pay restaurant for this order" checkbox, and appears in the excel export as a column right next to "refunded" and "pay_restaurant_for_this_order" columns
2014-03-02 20:33:20 -03:00
Daniel Camargo
fa75344644 change twilio call list to use db group #2014 2014-02-28 13:18:45 -03:00
Daniel Camargo
797665a042 cs - fixed the relative date 2014-02-27 22:46:45 -03:00
Daniel Camargo
e99bdebd9c cs - more changes 2014-02-27 22:30:31 -03:00
Daniel Camargo
57d6819ada customer support revamp #2429 - added the ticket type 2014-02-27 16:56:34 -03:00
Daniel Camargo
5a44c39316 customer support revamp #2429 2014-02-27 16:43:12 -03:00