diff --git a/include/library/Crunchbutton/Community/Shift.php b/include/library/Crunchbutton/Community/Shift.php
index af93817fd..74aafb581 100644
--- a/include/library/Crunchbutton/Community/Shift.php
+++ b/include/library/Crunchbutton/Community/Shift.php
@@ -652,7 +652,7 @@ class Crunchbutton_Community_Shift extends Cana_Table {
 				$num = ( $txt != '' ) ? $txt : $phone;
 
 				$cs_message = 'Driver notificaton: ' . str_replace( '|', '<br>',  $message );
-				// Crunchbutton_Support::createNewWarning(  [ 'body' => $cs_message, 'phone' => $num ] );
+				Crunchbutton_Support::createNewWarning(  [ 'dont_open_ticket' => false, 'body' => $cs_message, 'phone' => $num ] );
 
 				if (strpos( $message, '|') > 0) {
 					$message = str_replace('|', "\n", $message);
diff --git a/include/library/Crunchbutton/Support.php b/include/library/Crunchbutton/Support.php
index b0102c9aa..87972ccef 100644
--- a/include/library/Crunchbutton/Support.php
+++ b/include/library/Crunchbutton/Support.php
@@ -284,7 +284,10 @@ class Crunchbutton_Support extends Cana_Table {
 		}
 
 		if( $support && $support->id_support ){
-			$support->status = Crunchbutton_Support::STATUS_OPEN;
+			$open = isset( $params[ 'dont_open_ticket' ] ) ? false : true;
+			if( $open ){
+				$support->status = Crunchbutton_Support::STATUS_OPEN;
+			}
 		} else {
 			$support = new Crunchbutton_Support();
 			$support->type = Crunchbutton_Support::TYPE_WARNING;