From e8cc2c43282dcc034fa6b46c31cd5cb49c0b68ef Mon Sep 17 00:00:00 2001 From: timlinux Date: Sat, 15 Nov 2008 06:10:32 +0000 Subject: [PATCH] Added some more notes relating to bug filing git-svn-id: http://svn.osgeo.org/qgis/trunk@9638 c8812cc2-4d05-0410-92ff-de0c093fc19c --- BUGS | 31 +++++++++++++++++++++++++++---- 1 file changed, 27 insertions(+), 4 deletions(-) diff --git a/BUGS b/BUGS index 3348a7865a5..05209e324ca 100644 --- a/BUGS +++ b/BUGS @@ -1,7 +1,30 @@ -$Id$ ------------------------------------------------------------------------------ -See the QGIS ticket/bug database at +Help I think I found a bug! +--------------------------- + +If you find a bug in QGIS, you can report it using the QGIS ticket/bug database at: http://trac.osgeo.org/qgis/report -for the list of current bugs. + +Some hints about when you should file a bug: + + + - just because a bug is filed doesnt always mean we can or will fix it. + Sometimes people ask for things that will require many man hours to to and + offer little reward to work ratio benifit when compared to the other issues + in the queue. Also some things are simply not fixable due to whatever + technical reason. + - sometimes we don't fix a bug because the user's vision of how QGIS should + behave doesn't match ours. Hey we are all humans it can happen... + - always check that your bug has not already been filed by someone else since + dealing with duplicate tickets causes a lot of time wasting. + - always provide contact details and make sure you are subscribed to the + ticket entry (either by adding yourself to CC field or by logging in before + filing the ticket). + - dont be offended if we don't see tickets as having the same priority as you + do. While we appreciate it's inconvenient if some issue prevents you doing + your work, we need to take the big picture view of things and focus on + things that affect the largest proportion of our user base. + + +$Id$